First purchase — 7-day refund
If you’re not happy with your first paid plan, contact support within 7 days of payment for a full refund to the original payment method.
Cancellations
You can cancel renewal at any time from Settings → Plan & billing. You keep paid features until the end of the current period. After that your account returns to the Free plan; your documents remain on your device.
Payment problems
If you paid but your plan isn’t active within 24 hours, or a payment was rejected by mistake, contact support with your payment reference and UTR. We resolve verified payment issues within 5 working days.
Contact
Settings → Help & support, topic “Payments & plans”.